This Policy describes how we process and protect personal data of visitors to the Site, as well as the features of using our Sites. We take the privacy and security of your personal data very seriously. In the Policy, we inform you about the general principles, the procedure for processing personal data, as well as the measures we take to ensure the security of your personal data. In addition, here you can find information about your rights and how to exercise them.
The policy was developed in accordance with the provisions of the Personal Data Protection Act. If any obligation or any rights, conditions, processing principles are not mentioned in the Policy, they are determined in accordance with the legislation of the country.
We are entitled to update and amend this Policy when necessary without notice (preliminary or subsequent). Please periodically review this Policy, in particular, before providing any personal data.
Website rules and regulations
Our Site is intended for an adult audience. We knowingly do not collect information from or about children. This site is intended for users over 18 years old.
Any information contained on the site is not a replacement of medical consultation. Nothing on the Site should be construed as providing advice, guidance or medical advice. We cannot respond to unsolicited emails regarding personal health care. Before you take any action, you should contact your healthcare provider.
In connection with the continuous development of medicine, the information on the Site may lose relevance, in this regard, this information is published on an “AS IS” and “AS ISSUED” basis. We do not give any guarantees, nor do we undertake any obligation regarding the content of the Site.
We do not guarantee that this website will work without interruption or error, that the problems will be fixed, or that this website or the server on which this website is located do not contain viruses or errors.
The intellectual property rights in relation to this website apply to all documents, files, texts, images, audio files, video files, graphics, devices, as well as the code contained in structure and in the general graphical user interface of this site, and belong to our pharmacy or to third-party providers. All rights reserved.
For what purpose do we process your personal data?
We collect and process your personal data for the purpose of interacting with you and providing you with our services, which implies the following possible cases of using your personal data: ordering of medication; providing the user with information, including about goods and / or services; provision of information and reference services; maintaining and developing the quality of service delivery by processing statistical information and conducting marketing research with the possibility of commercial use of such research; informing about ongoing activities; interaction on employment issues.
The processing of your data is limited to achieving a specific, predetermined and legitimate goal. We do not collect or process personal data that is not required to achieve the goal indicated above, as well as for any other purposes.
What personal data do we collect and how do we use them?
The list of personal data includes the data that you provide to us using special interactive forms posted on the Site, as well as the data that you send to us at the email addresses indicated on the Site.
We do not process special categories of personal data, that is, data that relate to race, nationality, political views, religious or philosophical beliefs, state of health, as well as any biometric personal data.
By accepting the terms of this Policy, you agree that you are duly informed about the personal data operator (about us), the purpose of processing and its legal basis, the intended user of personal data, and your rights.
What are cookies?
Cookies are small text files that are sent to the device when you visit a website. Cookies are then returned to the original website at each subsequent visit or to another website that recognizes cookies. Cookies play the role of memory for a website, allowing the website to recognize your device when you visit. Cookies can also remember your preferences, improve the user experience, and adapt the displayed ads in the most beneficial way for you.
Legal bases for personal data processing
We process your personal data only in cases where this is permissible by the legislation of the country. The legal grounds for the processing of your personal data are as follows:
- You have given your consent to the processing of personal data. For example, when you checked “I agree to the processing of my personal data” in interactive forms posted on the Site;
- The processing of your personal data is necessary for the implementation of our duties, functions, powers that are assigned to us by law;
- The processing of your personal data is necessary for the execution of a contract to which you are a party or beneficiary;
- The processing of personal data is necessary for the exercise of our rights and legitimate interests or the rights and legitimate interests of third parties, provided that your rights and freedoms are not violated. For example, when you send requests and inquiries to our e-mail, and we need to answer them.
- The processing of your personal data is necessary for statistical or other research purposes, provided that your personal data is anonymized;
- When personal data must be published or disclosed in accordance with the law.
How do we process your personal data?
The processing of your personal data is carried out by us both with the use of automation tools, and without their use. Processing can be carried out in the following ways: collection, recording, systematization, accumulation, storage, clarification (updating, changing), extraction, use, transfer, depersonalization, blocking, deletion and destruction.
We process your personal data on our own or we may entrust such processing to third parties.
We do not disclose or distribute your personal data without your consent unless otherwise provided by the law (for example, when we are obliged to provide personal data at the lawful and motivated request of law enforcement agencies).
Who has access to your personal data?
We may transfer your personal data, with your consent, to third parties that are our business partners, IT service providers, auditors, other organizations and persons, as required by law or to protect our rights and interests. In addition, we may instruct third parties to process your personal data.
In the case of an instruction to process personal data to third parties or transfer of personal data to third parties, we guarantee that such third parties will be required to maintain the confidentiality of your personal data, ensure their protection and safety during processing, and that they will be assigned other obligations stipulated by law about personal data.
Please note that we are entitled to carry out cross-border transfer of personal data, that is, transfer your personal data to the territory of a foreign country in order to fulfill the purpose specified in this Policy. In this case, the cross-border transfer will be carried out only in relation to the data that you provide to us using special interactive forms posted on the Site, as well as the data that you send to us at the email addresses indicated on the Site. A detailed list of data is provided in the section “What personal data do we collect and how do we use it?”
How do we store your data and how long do we process them?
We process your personal data from the date you grant your consent to the processing of personal data until the revocation of such consent. In this case, the processing of your personal data is terminated if at least one of the following conditions occurs:
- You have withdrawn your consent to the processing of personal data;
- You have deleted your profile on the Site;
- The predetermined goal of processing personal data has been achieved;
- Your consent to the processing of personal data has expired;
- Unlawful processing of personal data has been identified;
- We have ceased our activities.
If at least one of these conditions occurs, we destroy or anonymize personal data unless otherwise provided by law or contracts with you.
We store your personal data in a form that allows you to determine you for a period that does not exceed the period for processing your personal data for the purpose specified in this Policy (unless otherwise specified by the law or an agreement with you).
Information about your agreement for processing personal data
You independently decide to provide us with your personal data through special interactive forms posted on the Site. You give your consent to the processing of personal data freely, by your will and in your interest. By submitting your consent and continuing to use the Site, you agree that your consent to the processing of personal data is specific, informed and conscious.
Consent is considered granted if you tick off the online form for collecting personal data posted on the Site to confirm that you agree to this Policy.
Please note that your consent is not required for those cases when we process your personal data in connection with the need to respond to legitimate and motivated requests from law enforcement agencies, prosecution authorities, security agencies and other bodies that are authorized to request information in accordance with the laws of the country.
What rights do you have?
You have the right to receive your personal data for review and to require us to clarify, block or destroy it if your personal data is incomplete, outdated, inaccurate, illegally obtained or not necessary for the processing purpose stated above. In addition, you are entitled to receive information regarding the processing of your personal data. You have the right to protect your rights and legitimate interests, including to recover damages and (or) compensation for non-pecuniary damage in court.
If you want to withdraw your consent to the processing of personal data at any time, send a request at any time to our email address.
If you have subscribed to receive messages by e-mail, in particular, notifications, but wish to refuse to receive them, follow the link included in each email sent to you by e-mail.
In some cases, your refusal to receive emails does not entail the obligation to stop processing your personal data. For example, when other grounds remain for processing your personal data (for example, when the processing of your personal data is necessary to perform the functions, duties assigned to us by law).
How do we protect your information?
We take all necessary measures to protect the personal data that you provide to us. We protect your data from loss, misuse, unauthorized access, disclosure, alteration, destruction. We use the safety measures provided by law.
The protection of personal data processed by us is ensured by the implementation of legal, organizational and technical measures necessary and sufficient to fulfill the requirements of the legislation in the field of personal data protection.
How to contact us?